Contract management
Change/update contract details (contacts, taxpayer number, household size).
Meter readings
- Communicate readings, which are validated online
- Look up the last reading by the customer or EPAL
- Receive notices to communicate readings, where you may customise regularity (daily, weekly, monthly)
Billing
- Check for unpaid bills (invoices and credit notes)
- Access payment references
- Access the e-Water Bill
- Access Direct Debit – SEPA, and if already active, view your IBAN
- Register/access the waterbeep, which enables you to control your water consumption
Water-Cuts
Warning of a suspended supply which may affect your location with a foreseen time for it to be over.
Communication of abnormalities
Communicate issues related with water quality, pressure, leakage, water-cuts, leaks in public locations, among others.