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EPAL closer to you!

Mar 13, 2020

Did you know that you can deal with all of your EPAL subjects without leaving the comfort of your home?

EPAL provides ways and means which allow its customers a fast and effective service at all times

The Hotline 213 221 111 is available 24 hours every day of the year, making it possible to resolve any subject matter without further delay.

Through the EPALnet customer portal, you can manage your contract, check for any outstanding accounts, ask for ATM payment references, request services and provide meter readings.

Through the free app myAQUA you can perform all of these operations on your smartphone, as well as consult your billing data, consumption history and receive notifications regarding when to submit meter readings.

Also, by downloading the free H2O Quality app you can find out about the quality of water supplied to your home.

In addition, you can also use the free EPAL telephone lines:
 
• Readings: 800 201 101 (free)
• Mains Bursts in Public Areas: 800 201 600 (free)
• Water supply problems: 800 222 425 (free)
 

 EPAL is always close to you!
 

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