• Customer Help line: 213 221 111 (cost of a call to the national fixed network), (available 24h every day)

• Website: EPALnet (digital counter)

• Free Smartphone app: myAQUA (available for Android and iPhone)

• Download the free H2O Quality app  and find out about the quality of the water distributed to your home.

In addition, you can also use the free EPAL phone lines:

 • Send in meter readings: 800 201 101 (free)

•  Report a burst pipe in the street: 800 201 600 (free)

•  Loss of supply: 800 222 425 (free)

•  EPAL has also two Shops: 

       EPAL Shop in Restauradores - open from 8:30 am to 7:30 pm (working days)
       EPAL Shop in Laranjeiras One Stop Shop - open from 8:30 am to 7:30 pm (working days) and from 9.30 am to 3 pm on Saturdays.

       If you want, you can book your face-to-face appointment here.

 

EPAL is located at Av. da Liberdade 24, 1250-144 Lisbon

View on Google Maps how to get there »

EPAL was created in 1974 following Companhia das Águas de Lisboa (CAL), which was founded on April 2nd, 1868.

• CAL – Companhia das Águas de Lisboa | April 2nd, 1868
• EPAL – Empresa Pública das Águas de Lisboa | October 30th, 1974
• EPAL – Empresa Pública das Águas Livres | July 4th, 1981
• EPAL – Empresa Portuguesa das Águas Livres, SA | June 21st, 1991
• In 1993 EPAL, SA becomes a part of Grupo Águas de Portugal

EPAL is a public limited company 100% owned by Águas de Portugal since 1993.

Its social object consists in the public supply of water for human consumption and other activities besides the provision of services connected with the urban water cycle that possesses recognised water skills. It is responsible for the supply of households in the city of Lisbon and water supply in 34 municipalities within the Great Lisbon Area. It serves approximately three million people.

The Water Sector in Portugal is governed by ERSAR – Entidade Reguladora dos Serviços de Águas e Saneamento:

Centro Empresarial Torres de Lisboa
Rua Tomás da Fonseca, Torre G - 8º
1600-209 Lisbon

Telephone | +351 210 052 200
Fax | +351 210 052 259
Email | [email protected]
Video-conference | +351 210 072 908

ERSAR's website »

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Please send your C.V. and a letter of recommendation with the reasons for your application to [email protected] with the reference Estagio_EPAL.

Please send your C.V. and a letter of recommendation with the reasons for your application to [email protected] with the reference CandEspon_EPAL.