Avoid travel. Preferably use the Hotline 213 221 111 (available 24h / every day) or digital channels Internet, EPALnet Mobile, myAQUA
The Hotline
213 221 111 is available 24 hours every day of the year, making it possible to resolve any subject matter without further delay.
Through the
EPALnet customer portal, you can manage your contract, check for any outstanding accounts, ask for ATM payment references, request services and provide meter readings.
Through the free app
myAQUA you can perform all of these operations on your smartphone, as well as consult your billing data, consumption history and receive notifications regarding when to submit meter readings.
Also, by downloading the free
H2O Quality app you can find out about the quality of water supplied to your home.
In addition, you can also use the free EPAL telephone lines:
• Readings: 800 201 101 (free)
• Mains Bursts in Public Areas: 800 201 600 (free)
• Water supply problems: 800 222 425 (free)
EPAL is always close to you!