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Special tariffs

Family Water Tariff

The Family Water Tariff is a specially designed tariff for families containing five or more persons, with three consumption tiers. View the tariff.

The purpose of this tariff is to ensure that the higher consumption resulting from the size of the household is not billed at the higher levels.

It is necessary to present:
  • Annual Income Tax Declaration showing proof of household size or
  • Large Family Card

How to apply

To apply for the Family Water Tariff click here »

Family Water Tariff (households containing 5 or more persons) Price per m3 
(1000 litres)
EUR
Level 1 | Consumption equal to or less than 5 m(5000 litres)/30 days 0.4133
Level 2 | Consumption corresponding to the difference between the result of the formula ("n" x 3.6 m3 (3600 litres)/30 days + 2 where "n" equals the number of persons in the household) and consumption equal to 5m3 (5000 litres)/30 days billed at Level 1 of the Family Water Tariff 0.6779
Level 3 | Consumption exceeding the result of the formula ("n" x 3.6 m3 (3600 litres)/30 days + 2, where "n" equals the number of persons in the household)
1.8188
1m3 consists of 1000 litres

Social Water Tariff

EPAL has created a social tariff for the poorest families in the city of Lisbon, which provides discounts that can rise to 93%.

If the gross income of your household is less than 75% of the annual value of the minimum monthly wage, apply for this tariff and benefit from a discount on your Water Bill!

Benefits of this tariff

  • The first 15 m3 of water consumed per month is charged at the Tier 1 tariff for Domestic Customers
  • Discount of €5.19, corresponding to the cost of the Standing Charge for Domestic Customers with a 15 mm calibre meter

Eligibility conditions

You must prove that your household's income is less than 75% of the annual value of the minimum monthly wage by presenting:
  • Annual Tax Return, with Payment Receipt

or, if you are exempt from submitting a Tax Return 

  • Certificate of total income, issued by the Tax Authority
Please Note | You must apply for renewal of this tariff every two years

How to apply

To apply for the Social Water Tariff click here »

Social Water Tariff 2020 Price per m3 
(1000 litres)
EUR
Consumption up to 15 m3 (15000 litres)/30 days 0.4133
Consumption >15 m3 (>15000 litres) and 25 m3 (25000 litres)/30 days
1.8188
Consumption over 25 m3 (>25000 litres)/30 days
2.3148
1 m3 consists of 1000 litres
 
Monthly Consumption (water and standing charge 15 mm meter) Normal tariff (EUR) Social tariff (EUR) Monthly difference (EUR) 
3 m3 (3000 litres)
6.43 1.24 -5.19
5 m3 (5000 litres) 7.26 2.07 -5.19
8 m3 (8000 litres) 9.57 3.31 -6.27
10 m3 (10000 litres) 11.12 4.13 -6.99
1 m3 consists of 1000 litres

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