Conteudo Principal
essential guide services

With you in consideration, EPAL has improved EPALnet, the digital customer service counter that allows you to manage your contract online.


• Alter/update contract data (contacts, Tax number, no. of residents)
• Consult your consumption history
• Check if there are any outstanding water bills to be paid
• Consult Multibanco (MB) payment references and request new ones, if the existing ones are not valid
• Payment by MB Way
• Communicate meter readings with online validation
• Request for a service
• Check for interruptions in the water supply that affect the Customer’s supply location, with the estimated time of the restoration of the supply

All of this and much more, without having to go to EPAL!

With a completely new interface, EPALnet is now more user-friendly, more intuitive, faster and with more easy to use features.

EPALnet has also the method, allowing a faster and simple access, through the Citizen Card or the Digital Mobile Key.

Access this interactive service and enjoy all the benefits!


Register on EPALnet

Please indicate your entity code (available on the water bill), taxpayer no. and an email address. You will receive the required information to access your account.

Access your EPALnet

In order to access EPALnet, you must enter your username and access code, which were sent to you after registering.
Sign In

Forgot your access code?

To recover your access password, indicate your entity code (available on the water bill), the taxpayer no. and an email address. Then you will receive a link to define your access code. 

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