Conteudo Principal
essential guide services
Reporting meter readings
There are various ways in which you can do this:
  • EPALnet | Interactive service that validates the reported reading online
  • myAQUA® | Free app for smartphones that validates the reported reading online
  • waterbeep® | Report your reading and control your water consumption
  • Report Meter Readings Line | Report the reading on the date indicated on the Water Bill, stating your Customer number
  • PayShop | Report the reading via your nearest Payshop Agent


Readings reported by the customer do not substitute for readings made by EPAL.

Ignored readings

When the readings reported by Customers do not fall within the average consumption, EPAL ignores them so as to avoid water bills out of line with the usual consumption. This fact is notified to Customers.

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